Planet Goodtimes + Kikits

The Company

Planet Goodtimes is a premier event production company based in Northwest Arkansas, specializing in creating memorable live music events and festivals. Since their founding, they've been dedicated to building community through music and art, hosting over 60 unique events annually.

With a focus on diverse music genres from electronic to folk, Planet Goodtimes has become a cornerstone of the region's vibrant cultural scene, bringing together thousands of attendees each year for unforgettable experiences.

The Challenge

Before partnering with Kikits, Planet Goodtimes faced several challenges with their ticketing system:

• Managing multiple events simultaneously was becoming increasingly complex
• Their existing ticketing platform charged high fees, cutting into profit margins
• Limited data analytics made it difficult to understand customer demographics
• No seamless integration with their marketing tools and website

As their events grew in size and frequency, Planet Goodtimes needed a more robust, flexible, and cost-effective ticketing solution that could scale with their business.

The Solution

In 2022, Planet Goodtimes partnered with Kikits to implement an integrated ticketing system that addressed their specific needs:

The Kikits ticketing platform integrated seamlessly with Planet Goodtimes' website and marketing tools, allowing them to create a consistent brand experience from discovery to attendance.

The Results

Since implementing Kikits Ticketing, Planet Goodtimes has experienced significant growth and operational improvements:

• Streamlined event creation process allowing them to launch new events in minutes rather than hours
• Improved customer data collection resulting in more targeted marketing campaigns
• Reduced costs through lower transaction fees and efficient staff management
• Enhanced attendee experience with QR code check-ins and mobile tickets