🎧 This is elevated event customer service

Creating an event is simple. After logging in to your dashboard, click on "Create Event" and follow the step-by-step wizard. You'll be able to add event details, set up ticket types, customize the checkout experience, and publish your event for sales in minutes.

Kikits Ticketing supports all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment methods like Apple Pay, Google Pay, and PayPal. You can choose which payment methods to enable for your events.

You can issue full or partial refunds from your event dashboard. Navigate to the "Orders" section, find the specific order, and click "Issue Refund." You can then select which tickets to refund and the refund amount. Refunds typically take 3-5 business days to process back to the attendee's original payment method.

You can create promotional pricing by going to your event settings and selecting "Promotions." From there, you can set up early bird pricing with specific dates, promo codes for discounts, or special pricing tiers. You can also create bundle discounts for attendees who purchase multiple tickets.

Kikits offers comprehensive reporting including sales summaries, attendance reports, revenue breakdowns, promotion code usage, and demographic information. You can export these reports in CSV or PDF format, or integrate with your own analytics tools using our API.

If attendees are having trouble accessing their tickets, they should check their email for the ticket confirmation. If they can't find it, they can request a new ticket email from their account dashboard. For immediate assistance, they can contact our support team.

If you're experiencing payment processing issues, please check that your payment information is correct and that your card hasn't expired. If the issue persists, try using a different payment method or contact your bank to ensure there are no restrictions on the transaction.

If you're having issues with the mobile app, try updating to the latest version. If problems persist, try clearing the app cache or reinstalling the app. Make sure you have a stable internet connection and that your device meets the minimum system requirements.